Elbaite provides a straightforward process for managing and verifying your bank accounts to ensure a secure and efficient trading experience. Adding and verifying your bank account is essential for conducting transactions on our platform. Here’s how you can manage your bank accounts and complete the verification process.
How to Add a Bank Account
To add a bank account to your Elbaite profile, follow these steps:
- Log In to Your Account: Access your Elbaite account by logging in with your credentials.
- Navigate to Bank Accounts: Once logged in, head to your account page and click on the ‘Bank Accounts’ section.
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Add Bank Account Details: Click on ‘Add Bank Account’ and enter the following details:
- Alias: This is an optional field where you can name your bank account for easy identification (e.g., My Savings Account).
- Bank Name: Enter the name of your bank.
- Account Name: The name associated with the bank account.
- BSB: The Bank-State-Branch number, a six-digit number that identifies banks within Australia.
- Account Number: Your specific account number within the bank.
- Save the Information: After entering all the details, save the information to add the bank account to your profile.
Verifying Your Bank Account
To ensure the security of transactions and compliance with regulatory standards, Elbaite requires you to verify your bank account. Here’s how to complete the verification:
- Submit Verification Document: You must provide a document that proves ownership of the bank account. This could be a bank statement or a screenshot from your online banking, showing your name, bank details, and some recent transactions.
- Upload the Document: In the Bank Accounts section, find the option to upload your verification document. Ensure the document is clear and all relevant details are visible.
- Wait for Verification: Once submitted, the document will be reviewed by our verification team. This process usually takes a short time, and you will be notified once your bank account is verified.
Need Help?
If you encounter any issues while managing or verifying your bank accounts or have questions about the process, our customer support team is here to assist you. Please reach out to us through the contact methods provided on our website.