If you’ve forgotten your password or need to reset it for any reason, Elbaite makes the process straightforward and secure. Follow these steps to quickly regain access to your account:
How to Reset Your Password
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Access the Recovery Page:
Click here to go directly to our password recovery page. Alternatively, navigate to the login page and select the "Forgot password?" link. -
Enter Your Registered Email Address:
Input the email address associated with your Elbaite account. This is where we will send the password reset instructions. -
Check Your Email:
Look for an email from Elbaite with the subject line "Password Recovery Instructions." If you don’t see it shortly, check your spam or junk mail folder. -
Follow the Link:
Open the email and click on the provided link to proceed to the password reset page. This link will be active for a limited period for your security. -
Set Your New Password:
Choose a strong, new password that you haven't previously used on our site. We recommend using a mix of letters, numbers, and symbols to enhance security. -
Confirm and Continue:
Once your password is reset, you’ll receive a confirmation email. You can now log in to your account with your new password.
Need Assistance?
If you encounter any issues during the password recovery process or need additional help, our support team is here to assist you. Contact us directly through our support portal here.